ORDER

Thank you for interesting in our product and the application for this year has been closed on 16th May.
Please be in anticipation for our new product announcement next year.

FLOW

STEP01

Application

Please fill in the application form to apply.

STEP02

Order confirmation

We will contact you by email in early June to let you know whether we can accept your order for the watch you have requested. Regrettably, we will also inform you by email if we are unable to accept your watch order.

STEP03

Payment

If your application is accepted, we require a payment of the purchase price within 7 days to confirm your order.
Please kindly be noted that the customers living outside Japan will be required 50,000 yen for the shipping fee.
Two payment methods are available: credit card and bank transfer.
If we do not hear from you and receive the payment within 7 days, your application will be cancelled.

STEP04

Delivery schedule

Delivery dates vary depending on the model but are generally expected to be between October 2024 and February 2025. If you would like to pick up your piece at our office / atelier in Tokyo, we will keep it until during February 2025.

Delivery of the watch

You can choose from the following two ways to receive your watch.

1. Delivery

For customers resides in Japan, delivery is by Sagawa Express. The costs of packaging, shipping and insurance are included.

For the customers living outside Japan, we will deliver the piece by FedEx, and 50,000 yen will be required. It is necessary to pay import tax at the custom of your country. (The consumption tax of Japan is excepted.)

2. Handover at our office

You can pick up your watch at our office in Tokyo Ningyocho, Chuo-ku.

  • Please be sure to make an appointment in advance. If you visit our office without an appointment, we will not be able to assist you.
  • Customers residing in countries other than Japan must bring their passport if they wish to be duty free.
  • Watches manufactured in 2024 will be available for pick-up until the end of February 2025. We will not be able to keep your watch beyond this deadline.

If you are unable to pick up your watch within the due date, we will send it to you by FedEx if you live outside Japan.
If a customer pays shipping charges at the time of payment, they will be refunded the shipping charges at that time when they come to our office to pick up their piece.